My Orders
Shipping & FAQ
Shipping
What are the shipping costs?
We offer a flat shipping rate of $9.00 for all orders, worldwide.
How long does shipping take?
Orders are typically processed within 24-48 hours. Delivery times vary by location:
- USA (Domestic): 3-5 business days
- International: 7-21 business days
Is the packaging discreet?
Absolutely. All orders are shipped in plain, unmarked packaging with no indication of the contents or our company name. Your privacy is a top priority.
Payment
What payment methods do you accept?
We exclusively accept Bitcoin (BTC) to ensure maximum privacy and security for our customers.
Product & Usage
Is this product for human consumption?
NO. Our products are sold strictly for laboratory research and development purposes only. They are not intended for human consumption, veterinary use, or any form of in-vivo testing.
Refunds & Reshipments
What is your policy on customs seizures?
We stand by our shipping. In the unlikely event your package is seized by customs, we offer a one-time free reshipment or a full refund, at your choice. No seizure letter is required. Simply contact us with your order number if your package does not arrive within the estimated timeframe.
What if my order is incorrect or damaged?
All sales are final. However, if you receive a damaged or incorrect product, please contact us within 7 days of delivery with photographic evidence, and we will work with you to resolve the issue.
Contact Us
For questions or support, email us at sr17018@proton.me.